Your Questions Before You Order
Everything people ask us most — in plain language.
Why don't clinics at $7,000–9,000 put us out of business?▼
Because you're only paying for the device — not everything built up around it.
- At a clinic, the price mostly covers appointments, staff, middlemen, and marketing of the big brands.
- We sell direct, delivered to your door: you pay for the product, not the markups.
- Included in your package: 2 rechargeable units, the charging case, several dome sizes, the user guide, and customer support — free insured delivery.
Do I need a specialist or complicated settings?▼
No — it's ready to use, and adjusting it takes one motion.
- Volume is easy to adjust: louder or quieter, depending on the situation.
- Ready straight out of the box: no test, no prescription, no appointment.
- A user guide is included — download it here.
- Have a question? Write to Us, we'll walk you through it (reply by email).
Is it really invisible and comfortable?▼
Yes — most customers forget they're even wearing it.
- Sit gently in the ear, very discreet from the outside.
- Coffee-bean size, lightweight, built to be worn all day.
- Comes with several dome sizes to find the ideal fit in a few minutes.
And if it's not the right fit for me?▼
45 days at home — happy or refunded.
- Test it in your real situations: the TV, family conversations, phone calls, the restaurant.
- If it's not for you, you're refunded — simple return, just write to contact@helvetisound.ch.
- Plus: 1-year warranty on any manufacturing defect.
Is it certified and safe to use?▼
Yes — it meets applicable safety standards.
- Safety Tested (safety and performance).
- Rechargeable — one charge in the morning covers the day, right in its case.
- Simple to use at home — no prescription, no clinic visit.
Another question before you order? Contact Us at contact@helvetisound.ch — we reply fast.
Who's actually behind Borealsound?
We're not a hearing clinic. We don't want to be mistaken for one, either. Borealsound is a small, independent team. We watched the same little hearing aid get marked up again and again — factory, distributor, clinic, sales floor — before it ever reached the person who actually needed it. So we skipped the middle.
No storefront lease to cover. No commission-based rep steering you toward a “premium package” you never asked for. Alone, none of that helps anyone hear better. But together, it's most of what ends up on a clinic invoice.
That's why the price here is lower. Not because the product is lesser. But because nobody standing between us and your mailbox is taking a cut. Shipping runs door to door, duties and taxes already worked in — so the number you see today is the number you pay, no surprise knock from a courier asking for more.
Reading this over someone else's shoulder before you hand over the credit card? Good instinct — we'd do the same. So ask us anything before you buy. A real person answers. Not a script.
They're hearing clearly again
Hundreds of Canadians have already made the switch
My TV used to be at 50 just so I could hear it. Now it's at 10, and sometimes that's still too loud. What a difference.
I've had four different devices before this. These are the best so far — so small you can't even see them.
Very happy with my hearing aids. Excellent value for the price — I've told all my friends. Thank you!
A friend's tinnitus has noticeably eased up. So I'm ordering a pair for myself too.
Nothing to complain about — money well spent. Thanks so much.
Absolutely thrilled! I was pretty skeptical before ordering. The result blew me away.
Almost two weeks in and everything's settling in. The first few days felt a bit sensitive, but now it's clear and comfortable.
My husband finally stopped shouting at the television. Worth every penny just for that!
Now I turn the TV down so much my wife can barely hear it anymore…
Very happy with my new pair. Comfortable and effective — took a few hours to get used to them.
As someone who's worn hearing aids before, these hearing aids are far better than what I had, once I got used to the sound.
So far so good. Much more comfortable than the other ones I've had.
Incredible! Easy to set up and use. Still getting used to adjusting the modes and volume.
Very good, very satisfied, thank you.
So small my buddies at the coffee shop don't even notice it. Sound quality is excellent.
Easy to set up and use. Clearer hearing at a fraction of what a hearing clinic would charge.
Nearly invisible, great sound, easy to charge. Honestly nothing to complain about.
I'm still discovering everything it can do, but so far I'm really happy with my purchase.
AI-driven sound, as natural as your favourite pair of glasses.
The right sound in every situation
Conversations at the restaurant, TV, phone calls — every mode adjusts automatically to what you're doing.
Adapts to you automatically
AI technology learns your hearing needs and adjusts in real time. No manual settings required.
Crystal-clear conversations
Filters out background noise and annoying whistling so you hear voices clearly, without distraction.
Wear it all day, charge it overnight
A design so light you'll forget you're wearing it. Over 30 hours of battery life — no midday recharge needed.
Why $4.95 instead of $8,400 ?
We cut out the middlemen and pass the savings straight to you.
Hearing Clinics
Borealsound
Results that speak for themselves
Hear better in group conversations or noisy places.
Hear the TV or radio better at normal volume.
Gained confidence in their everyday conversations.
Would recommend Borealsound to their loved ones.
Based on a survey of our Borealsound customers.
From the box to better hearing in under 2 minutes
No appointment, no waiting room, no hassle.
Order online
No prescription needed.
Shipped within 48 hours.
Charge & wear
2 hours of charge = 30+ hours of use.
Place them in your ear — they switch on automatically.
Hear clearly
Adjust the volume to your comfort.
Free guide and printed instructions included.
FAQ
How are prices this accessible even possible?▼
In Canada, hearing aids often cost between $7,000 and $9,000 at a clinic — not because they're better, but because you're paying for clinic overhead, staff, middlemen, and big-brand marketing.
We chose a different path: no clinic, no salespeople, no unnecessary extras. Discreet, quality hearing aids, delivered straight to your door.
You're not paying for long appointments, retail markups, or layers of middlemen.
Will this work for my type of hearing loss?▼
Borealsound is built for mild to moderate hearing difficulty — whether it's linked to age, noise, work, or something else.
If you often ask people to repeat themselves, struggle with certain voices, or find the TV and phone calls frustrating, this is probably for you.
Does it help with tinnitus or certain voices?▼
Yes. Many customers come to us after devices that just "turn everything up."
Our hearing aids are tuned to speech frequencies (especially soft and high-pitched voices) and include a noise-reduction mode for busy places.
No device cures tinnitus, but many people find it becomes far less noticeable, because the brain stops "filling in" the silence. You can test it for 45 days at home and judge for yourself.
And what if it doesn't work for me?▼
Our promise is simple: hear better within 45 days, or your money back.
And because quality matters, your Borealsound hearing aids are also backed by a 1-year warranty on any technical issue.
Is it really invisible and comfortable?▼
Yes. Borealsound Comfort sits gently in the ear canal and is nearly invisible from the outside. Small, soft dome, with several dome sizes included to find your ideal fit. Most customers forget they're even wearing it.
Will it fit my ears well?▼
Yes. Every order includes 10 soft, medical-grade domes in different sizes (XS–XL), so you can find what fits you best.
Most people find a comfortable fit in a few minutes, and a step-by-step video guide is included. Each unit is about the size of a coffee bean (24 × 15 mm) and weighs just 2 grams. Need help? Our support team is one click away.
Do I need a hearing test or a prescription?▼
No. Borealsound Comfort is built for mild to moderate hearing loss, with no test and no prescription. You can use it straight out of the box, with no appointment and no waiting room.
Do I need technical skills to use it?▼
Not at all. Every unit comes with a clear printed manual and a free step-by-step video course (value $28). We show you exactly how to wear it, charge it, and adjust it.
Need more? You'll get a link after ordering to book a free call with our support team.
Can I talk to someone if I need help after buying?▼
Absolutely. After your order, you'll get a link to book a one-on-one call with our team (free and optional). To get started or ask a question, we're here.
Is Borealsound safe and up to standard?▼
Yes. Borealsound Comfort is a hearing aid safety-tested, built for safe, comfortable, effective use at home, with no prescription and no clinic visit.
It meets the applicable safety standards for over-the-counter hearing support. We're happy to send you documentation after purchase — just ask.
How is this different from a traditional hearing clinic?▼
At a hearing clinic, the technology is often similar, but billed at $2,000 to $4,000 — with the sales pressure thrown in for free.
Borealsound simplifies everything: the same tested technology, delivered straight to your door. No appointments, no waitlists, no hidden fees. Just clear sound, an honest price, and support when you need it.
How long does the battery last?▼
Every 2-hour charge gives you more than 30 hours of use. The included magnetic case (value $36) also doubles as a portable charger, so you can recharge anywhere.
What's in the box?▼
Everything you need:
- 2× medical-grade hearing aids (safety tested) — Value
- Charging case (30 h+) — Value $36
- Step-by-step video course — Value $28
- Lifetime customer support — Value $20
- Free insured delivery (shipped within 48 h)
- 45-day risk-free trial & 1-year warranty
How soon is my order shipped?▼
Your order is shipped within 48 hours, in protected, insured packaging — duties and taxes already included, so there are no surprise fees at delivery. You get a tracking number as soon as it ships.